Insure Operational Efficiency with IT Alerting
Maximize the effectiveness of critical communications and protect from the threat of cyber-attacks.
Maximize Uptime and Restore Services Quickly
In today’s digital world, Microlinker IT alerts are essential to enhance operational efficiency and manage critical communications. From staff alerts to preventing cyber-attacks, this add-on helps IT professionals monitor and communicate information about IT outages and failures.
Receive and Send Alerts with Ease
Get automatic alerts instantly whenever an IT failure occurs. Send pop-up desktop notifications to warn busy employees about virus threats.
Identify and Escalate Issues
Alert key responders, identify support staff who can address the problem and escalate it to the appropriate people when necessary.
Rely on Proven Technology
Take advantage of a fault-tolerant, redundant environment using multiple servers in load-sharing (hot standby) or warm standby configuration.
Integrate with leading ITSM providers
Integrate into leading ITSM platforms via Kinetic Data. Microlinker IT Alerting is certified for integration with ServiceNow.
Eliminate the Costly Impact of IT Disruptions
Unexpected disruptions can have devastating impact. The average outage at US data centers lasts 60 minutes. At $8,851 per minute, the costs can add up quickly – to $500,000 or more.
Microlinker IT Alerting systems provide faster issue resolution and more comprehensive event detection by automatically detecting issues across the entire network and notifying staff as soon as an error occurs. Therefore, mitigation of the issue can begin immediately. Streamline your operations with automated notifications that ensure your organization is well-informed and reactive to potential threats.
Key Benefits
- Automatically alert IT staff to respond to critical issues
- Deliver alerts via email, mobile and landline phones, SMS and more
- Use responses to implement escalation plans
- Keep track of all events in progress
- Build custom alerts with tailored responses
- Fine-tune applications before issues become visible to system users or stakeholders
Save your organization time and reduce costs by eliminating the need for an administrator to manually alert staff that fixes issues as they occur. Efficiency is also increased by providing full reporting and tracking accountability.